Shipping & Returns Policy

Last Updated: June 2026

At Crusader Clothing, we take pride in delivering high-quality apparel and providing excellent customer service. Please review our shipping and return policies before placing your order.

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after purchase.

Orders are not shipped or delivered on weekends or federal holidays.

During product launches, holidays, or periods of high demand, processing times may be extended. If there is a significant delay, we will contact you via email.

Free U.S. Shipping

We proudly offer FREE standard shipping on all U.S. orders.

No minimum purchase required.

Delivery Times

Estimated delivery times after processing:

  • United States: 3–7 business days

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Tracking Information

Once your order ships, you will receive a confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered, please contact us immediately. We cannot guarantee changes can be made once an order has been processed or shipped.

Crusader Clothing is not responsible for packages delivered to an address provided incorrectly by the customer.

Returns & Exchanges

Our Commitment

We want you to be completely satisfied with your purchase. If there is an issue with your order, we're here to help.

Return Eligibility

Returns are accepted within 30 days of delivery for items that are:

  • Unworn

  • Unwashed

  • In original condition

  • Free from stains, odors, pet hair, or damage

Items that do not meet these conditions may not be eligible for a refund or exchange.

Exchanges

Need a different size?

We gladly offer exchanges for the same item in a different size, subject to inventory availability.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Order number

  • Description of the issue

  • Photos of the item and packaging

If approved, we will provide a replacement at no additional cost.

Non-Returnable Items

The following items cannot be returned:

  • Clearance or final sale items

  • Gift cards

  • Items showing signs of wear, washing, or alteration

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Original shipping charges (if any) are non-refundable.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Crusader Clothing is not responsible for lost or stolen packages.

If you experience an issue, we will do our best to assist you in filing a claim with the carrier.